top of page

Frequently asked questions..

Do you offer consultations?

I will do a consultation at the beginning of each appointment this time is used discuss the procedure, walk you through step-by-step, and to create a pre draw of your new cosmetic tattoo and determine which technique is best suited for you, only after this we will move on to the tattoo portion of the procedure, ensuring you are confident and informed with your treatment.  

I do not offer separate consultation appointments

Powder Brows have many names such as Machine Brows, Pixel Brows, Shaded Brows, to name a few, but regardless of what it is called, it is a cosmetic tattoo treatment or Brow PMU (Permanent Makeup) for the enhancement of your brows to create a fuller appearance. Powder Brow treatments can range from very natural to a more intense healed result, depending on your goals and desires. Results can last anywhere from 2-7 years, depending on pigments used, lifestyle, skincare, and upkeep.  I do offer machine strokes as well that replicate the look of hair strokes but only with a combination brow procedure.

How long does it last? 


There is a common misconception that PMU is semi permanent. These treatments are permanent, however they do require some maintenance to keep the color fresh. These treatments are placed in the skin not on the skin and will dull and fade over time. It is recommended that you follow your artist recommendations based on the type of treatment you are receiving.



Is PMU safe? 


Our pigments are cosmetic grade, they are sterilized and purified for cosmetic use. They contain no metals. The ingredients have been approved by the FDA for cosmetic use. All of our tools are single-use and are discarded after the treatment. All or our equipment is Professional Grade.  I am multi certified, insured and licensed per local laws. We use the best tools, take procuration by not cutting corners on safety and cleanliness.

How can I book an appointment?

Please click the "BOOK" link on website.

All appointments are booked online using booking link. 

Schedule is open for booking 2.5 months in advance.

If no appointments are available you can add yourself to a waitlist or check back for openings.

Please read policies upon bookings.


When can I get Botox/fillers?


You can get Botox & fillers 3 weeks prior to your appointment or 3 weeks after your appointment.




Can I get cosmetic tattooing done if I have allergies?


 If you have any allergies, please check with us PRIOR to booking an appointment. We will provide you a list of ingredients of all products used.


Can I get a cosmetic tattoo if I have a history of keloid scarring?


- No, we do not work on clients with a history of keloid scarring.




Can you work over previously tattooed permanent makeup?


This depends on how faded/ color or hue left of the previously done tattoo. Please contact us with any questions and send clear pictures. text 518-313-2707


How many treatments are needed?


Two treatments are usually needed, at least 10-12 weeks apart. Sometimes just one treatment is sufficient, but a touch-up appointment is booked after your initial appointment 8-12 weeks out. If you are happy with your healed results you are more than welcome to cancel that. With most procedures, the color looks dramatically lighter after the first week. Some clients prefer this, while others opt for a bolder look. At the second treatment, we will assess the color retention and make adjustments as necessary. Everyone heals differently and at different rates. If your cosmetic tattoo does not heal perfectly the first time, do not worry! We can always go darker and add more density at your next appointment. Touch ups $95-115 are not included.



Is there any downtime?

There is no downtime, however their will be a healing period of 3-8 day regardless of the treatment that you receive. The color may appear darker for the first 5-7 days and you may see uneven coloration. After care instructions will be given to you at the time of your appointment. Some experience some minor swelling and flaking during 3-5 days of the healing process. Once the area is healed it can still take two months for the color to settle.




Can I exercise after getting a cosmetic tattoo?


You must avoid working out for 7 days following your cosmetic tattoo appointment. Walking is allowed. 


Can I get tattooed if I am currently doing chemotherapy?


Unfortunately, no. You must wait 6 months after chemotherapy.


Can I get tattooed if I am pregnant?


As a precaution to avoid any complications, we do NOT perform cosmetic tattooing on or pregnant women.



Can I get tattooed if I am on Accutane?


No, you must have been off Accutane for at least 12 months.


Can I get tattooed if I use Retinol?


You MUST stop using Retinol 3 weeks prior to your appointment and avoid using it for the 3 weeks following your appointment.

Retinol is not localized it will effect the entire face when used.



Can I get tattooed if I have an iron deficiency?


Taking an iron supplement prior is recommended.



How old do I need to be get tattooed?


You must be 18 years old to get any cosmetic tattoo service unless hair loss due to certain medical reasons.



How much is the deposit?


A $100 deposit is required to book an appointment. The deposit is  non-refundable but transferable with at least a 48 hour notice. Call/leave voicemail/text 5183132707



Can I bring a friend/family member with me to my appointment?


Due to the nature of this service I please ask you come alone to your consult and appointment. 



Studio Policies


Reschedule/cancellation policy is a minimum of 48 hours. Any no-shows or cancellations within 48 hours will forfeit their deposit.


Any client 15 minutes or more late to their appointment, will forfeit their deposit and is subject to a $30 rebook fee. Please take into account travel time to avoid being late for your appointment.

If 8-10 week follow up appointment is rescheduled and beyond 12 weeks you will be subject to additional charge. These appointment time slots cannot be easily rebooked due to high demand.


NO REFUNDS, Cassandra McKenna PMU has the right to refuse service of any nature.

bottom of page